Help Center

When a workspace is waiting on its owner

What the waiting page means for team members and how the owner clears it.

A team workspace stays closed while its owner still has to choose a plan. Nothing in it has been deleted.

Use this guide when

You opened a team workspace and saw that it is waiting on its owner, or you own one and see the plan page.

Steps

  1. Read the page. It says the owner needs to choose a plan before anyone can use the workspace.
  2. Choose Go to my account or See my workspaces to keep working in Personal.
  3. Ask the owner to choose a plan. Then open the workspace again.

Your own account is not affected, and your Personal workspace works as usual.

If you are the owner

Open the plan page and choose a plan, monthly with a free trial or yearly. When your plan is active, your team can open the workspace again. Joining another team does not lift this for the workspace you own.

Good ways to use this

  • Choose a plan as soon as you create an account for your team.

Common questions

Can a member change anything while it is closed?

No. Changes are refused with a message that nothing was changed.

If something looks wrong

  • If it still says waiting after the owner paid, refresh and check that the plan shows Active.

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