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Connect a Custom domain

Add a domain or subdomain, create the CNAME record, and return to verify it.

A custom domain gives your shared cards and supported pages a branded address. For most setups, the safest option is a subdomain such as cards.example.com.

Before you start

  • Open your DNS provider in another tab.
  • Choose the subdomain you want to use, such as cards.example.com or profile.example.com.
  • Check whether that subdomain already has an A, AAAA, or CNAME record. A CNAME host should not have another record with the same host name.

Connect and verify the domain

  1. Open Custom domains and choose Connect custom domain.
  2. Enter the domain or subdomain you control. A subdomain such as cards.example.com is usually safest if your main website already uses example.com.
  3. Copy the DNS target currently shown by Zapped. Zapped currently points custom domains to custom.zapped.to.
  4. At your DNS provider, create a CNAME record for the subdomain. For cards.example.com, the host or name is usually cards and the target, value, or points to field is custom.zapped.to.
  5. Leave TTL on the provider default or automatic setting unless your DNS team tells you otherwise.
  6. Save the record, return to Zapped after propagation, and follow the verification status shown on the domain.
Fictional Connect custom domain form showing a branded subdomain.
Use the current target shown by Zapped. At the time of this guide, custom domains point to custom.zapped.to.

DNS examples for common providers

For a subdomain such as cards.example.com, create one CNAME record with these values:

TypeCNAME
Host or namecards
Target or valuecustom.zapped.to
TTLDefault or Automatic
1

GoDaddy

Open DNS for your domain, choose Add New Record, select CNAME, enter cards in Name, and enter custom.zapped.to in Value.

Read the official guide
2

Namecheap

Open Domain List, choose Manage, open Advanced DNS, choose Add New Record, select CNAME Record, then enter cards in Host and custom.zapped.to in Value.

Read the official guide
3

cPanel

Open Zone Editor, choose Manage for the domain, add a CNAME record, then enter cards.example.com or the short host your provider accepts in Name. Use custom.zapped.to as the target.

Read the official guide

Provider screens and field names can change. The official guides above are the source for the current provider interface. If Zapped shows a different target, use the value shown in Zapped.

Good ways to use this

  • Use a dedicated subdomain such as cards.example.com when you want to avoid changing your main website.
  • Use a CNAME record that points to custom.zapped.to, unless the Zapped app shows a newer target on the domain setup screen.
  • Make one DNS change at a time and wait for propagation before troubleshooting deeper issues.
  • Keep email records, MX records, and your main website records unchanged unless you intentionally want to move those services.

Common questions

How long does DNS take?

Some providers update within minutes, but propagation can take longer. The exact timing depends on your DNS provider and existing record settings.

Should I change my root domain?

Only change the root domain if you are sure it should point to Zapped. A subdomain is usually safer when the root domain already serves a website.

What should the CNAME target be?

Use custom.zapped.to as the target, value, or points to field. If the Zapped setup screen ever shows a different target, use the value shown inside Zapped.

If something looks wrong

  • If verification fails, compare the DNS record type, host, and target against the current Zapped instructions.
  • If the domain opens the wrong site, check for conflicting A, AAAA, or CNAME records with the same host at your DNS provider.
  • If your provider asks for the full name instead of the short host, enter the full subdomain such as cards.example.com.
  • If you cannot edit DNS records, your domain may be using nameservers at a different provider. Add the record wherever the active nameservers are managed.

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