Who can see payment records?
Payment records are owner-level account information and are not shared through normal team workspace access.
Help Center
Access Account payments
Open Payments to review account payment history and billing records.
Payments contains billing records associated with the account owner.
Open Payments
- Open Payments.
- Review the payment records available for the account.
- Use available receipt or export actions when they are shown.
- Contact support if a record appears incorrect.
Good ways to use this
- Use Payments for historical records and Plan for current subscription details.
- Download or save receipts according to your finance workflow.
- Keep billing screenshots free of sensitive payment information before sharing them with support.
Common questions
What if a receipt is missing?
Check the selected account and payment date first, then contact support with the relevant account email and approximate billing date.
If something looks wrong
- If the Payments page is empty, confirm you are signed in to the account that owns the subscription.
- If a payment looks incorrect, collect the payment date and account email before contacting support.
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