Can support see my password?
No. Password recovery sends a reset link so you can create a new password securely.
Help Center
Recover your Zapped account
Request a password reset and safely regain access to your account.
The password recovery flow sends a reset link to the email address connected to your account.
Reset your password
- Open Lost password.
- Enter the email address used for your Zapped account and choose Send me a recovery link.
- Open the reset email and choose Choose a new password. The link works once and expires after 24 hours, and a newer request replaces older links.
- Enter a new password of 6 to 64 characters that is different from your current one, repeat it, and choose Set password. You are signed in right away. If two factor is on, you enter the code from your authenticator app first.
Good ways to use this
- Request recovery only from the official Zapped sign-in flow.
- Use a new password that you have not used on another service.
- After recovery, open Settings to confirm the email and profile are still correct.
Common questions
Will recovery affect my cards?
No. Your cards and projects remain in place. A reset signs out your other sessions and turns off your API keys, so create new keys for any integration that used one.
Does a reset turn off two factor?
No. Two factor stays on, so you enter the code from your authenticator app after the reset. We email you that your password was changed.
What if I am signed in to another account?
Zapped tells you the link is for a different account. Sign out, then open the link from your email again.
If something looks wrong
- If the reset email does not arrive, confirm you entered the account email and check spam or mail filtering.
- If the page says the reset link no longer works, request a fresh recovery email with <strong>Send a new link</strong> and use the newest link.
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