Help Center

Confirm your email in another browser

What the One more step to confirm page means, and how to finish confirming from a different browser or phone.

If you open your confirmation link in a different browser than the one you signed up in, Zapped asks for your password first. This keeps someone else from claiming an address that is not theirs.

Use this guide when

You opened the confirmation email on another device and see One more step to confirm.

Before you start

  • Have the password you chose at sign up, or be ready to set a new one.

Steps

  1. Open the email Confirm your Zapped account and choose Confirm my email. The link works once and lasts 30 minutes.
  2. On One more step to confirm, type the password you chose when you signed up and choose Confirm my account.
  3. If you do not remember it, open I do not remember it. Set a new password., enter New password and Repeat the new password, then choose Set password and confirm.
  4. Sign in with your email and password. Zapped then asks you to choose your plan if you have not yet.

The confirmation link never signs you in. When nobody is signed in on that browser, you go to the sign in page after you confirm.

Why this step appears

The browser where you signed up keeps a mark, so its link opens straight through. Any other browser, or one with cleared data, gets the password step. Your email address is already proven by the link. The password shows the account is yours.

Too many tries

After 10 wrong passwords on one link in an hour, the page says Too many tries on this link. Set a new password below instead. A new password replaces the original and has no limit.

If the link no longer works

A used or expired link shows This link could not be confirmed. Choose Request a new email and open the newest link. If the account is already active, the page says Your email is already confirmed. Choose Sign in.

Good ways to use this

  • Open the link in the same browser you signed up in when you can.
  • Use a password you do not use anywhere else.
  • Use the newest email if you asked for more than one.

Common questions

Is the link safe to open on my phone?

Yes. It works on any device. You will be asked for your password.

Does the 6 digit code work on another device?

No. If your email also shows a code, it works only in the browser where you started.

If something looks wrong

  • If no email arrives, use Resend activation on the Verify email page after the short wait, or register again with the same address and we send a new link.
  • If Zapped says it confirmed a different account, because another account was signed in on that browser, sign out and sign in with the email and password of the account you confirmed. You do not need to open the link again.

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