Do I pay less if I turn cards off?
Not by itself. It frees a live spot. To pay less, move to a smaller plan.
Help Center
Turn a card on or off and understand card limits
How to switch a card on or off, what visitors see, and how live cards differ from the total cards you can store.
A card that is published and switched on is a live card. Turning a card off hides it from visitors and frees its live spot. The card stays saved.
Use this guide when
You want to hide a card for a while, free a live spot for someone new, or you hit a card limit message.
Steps
- Open Cards.
- On the card, open its actions menu and choose Turn off. Choose Turn on to bring it back.
- Or open the card in its editor and use the Visible switch in the header. It takes effect right away and needs no publish.
- Check the active cards count on your Plan page. It shows how many of your live cards are in use.
Turned off cards and drafts you have never published do not use your live card allowance. A separate limit applies to all the cards you store, drafts and turned off cards included.
What visitors see
A turned off card cannot be opened. A direct link shows a page that is not available, and a QR code or NFC tap says the code or card is not active. A banner in your editor reminds you that changes you publish stay hidden until you turn the card on.
Live cards and stored cards
Your plan sets how many live cards you can have, and you can store up to three times that, at least 10 and at most 1,000 cards. Drafts and turned off cards count toward stored cards. Here are the numbers for the common sizes.
- Solo: 3 live cards, 10 stored.
- Team 5: 7 live cards, 21 stored.
- Team 10: 15 live cards, 45 stored.
- Team 20: 25 live cards, 75 stored.
- Team 30: 35 live cards, 105 stored.
- Business 40: 50 live cards, 150 stored.
Limit messages
If you see All active cards in your plan are in use, turn off a card to add another, or move to a bigger plan. If you see that your account has reached the most cards your plan can keep, delete cards you no longer need to add another. After a move to a smaller plan, every card stays saved and editable, and you can add another live card once you are within the limit. Team members who cannot create cards are told to ask the workspace owner.
Drafts
A new card shows a Draft badge until its first publish and saves automatically. A draft has no live link or QR code, and it cannot be turned on or off. Publishing keeps the on or off state the card has.
Good ways to use this
- Turn off a card for an event that is over instead of deleting it.
- Keep a spare live card ready for new hires.
- Delete old drafts you will not publish, to keep room in your stored cards.
Common questions
Can I turn on a card and keep its link?
Yes. The card keeps its address when you turn it back on.
If something looks wrong
- If you cannot switch a card on, the live limit is full. Turn off another card or change plan.
- If Turn on is missing, the card is still a draft. Publish it first.
- If you are a team member, ask the workspace owner for a spare card.
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